Wednesday, April 23, 2014

Leaders Do Without Thinking

  

Once in a while you meet a leader who stands out--even in a room filled with skilled, experienced, successful people. She isn't just remarkably charismatic. He isn't just remarkably likeable.
You can tell, in an instant, they simply think and act and lead differently than most people.
But those rare individuals don't become outstanding leaders overnight. While some are born with an aptitude for leadership, truly outstanding leaders are made. Through training, experience, and a healthy dose of introspection they learn how to make quick decisions. They learn to work with different personalities. They learn to nurture, motivate, and inspire.
They learn to truly lead.
And in time those skills become automatic and reflexive. While great leaders do a tremendous amount of thinking, that thinking happens behind the scenes. In the moment, in the trenches, when people look to them and need them most, they act: swiftly, decisively, and confidently.
Want to become a truly outstanding leader? Work hard to do these eight things naturally, automatically, and instinctively:
1. Praise. It's easy to tell when employee recognition is simply one entry on a very long to-do list. We've all been around people who occasionally--and awkwardly--shake a few hands and pat a few backs. No matter how hard they try to fake it, their insincerity is evident.
No one gets enough praise, so truly outstanding leaders see expressing thanks, giving praise, and providing recognition as one gift that can never be given often enough.
Praise is almost like breathing to a truly outstanding leader: natural, automatic, frequent, and most of all, genuine and sincere.
2. Decide. Ideas are great but implementation is everything. Outstanding leaders quickly weigh, assess, decide, and then immediately act--because decisiveness and action build confidence and momentum.
That's why making a poor decision is often better than making no decision at all. Mistakes can almost always be corrected. Even though you should always try, rarely must you be right the first time. Adapting and learning and revising so you get it right in the end matters a lot more.
Especially when you...
3. Take responsibility. We all make bad decisions. What matters is what we do after we make those mistakes.
Outstanding leaders are the first to say, "I was wrong." Outstanding leaders are the first to say, "I made the wrong choice. We need to change course."
Outstanding leaders instinctively admit their mistakes early and often because they're quick to take responsibility and because they desperately want to build a culture where mistakes are simply challenges to overcome, not opportunities to point fingers and assign blame.
4. Communicate. Business is filled with what: What to execute, what to implement, what to say, and sometimes even what to feel.
What's often missing is the why.
That's why so many projects, processes, and tasks fail. Tell me what to do and I'll try to do it; tell me why, help me understand why, help me believe and make that why my mission too...and I'll run through proverbial brick walls to do the impossible.
Managers stipulate. Outstanding leaders explain. And then they listen--because the most effective communication involves way more listening than talking.
5. Set the example. Say you're walking through a factory with the plant manager and you see a piece of trash on the floor. There are two types of people when that happens:
One spots it, stops, struts over, snatches it up, crumples it like a beer can, and strides 20 feet to a trashcan to slam it home. He's picked up the trash, but he's also making a statement.
The other veers over without breaking stride, picks it up, crumples it up, keeps talking, and doesn't throw it away until he comes across a convenient trashcan. He's not thinking about making a statement. He just saw a little trash and picked it up without thinking.
Simple example? Sure. But extremely telling--especially to employees.
Why? Employees notice what you do. When you're in charge, everyone watches what you do. The difference lies in how you do what you do... and what that says about you.
Outstanding leaders do what they do simply because it's important to them. It's part of who they are. They care about go, not show--and, in time, so do they people they work with.
6. Give feedback. We all want to improve: to be more skilled, more polished, more successful. That's why we all need constructive feedback.
Because they care about their employees, not just as workers but as people, outstanding leaders instinctively go to the person struggling and say, "I know you can do this. And I'm going to help you."
Think about a time when a person told you what you least wanted to hear and yet most needed to hear. They changed your life. Outstanding leaders naturally try to change people's lives. Even if it's uncomfortable. Because they care.
7. Seek help. At some point, most people in leadership positions begin to avoid displaying signs of vulnerability. After all, you're in charge of everything, so you're supposed to knoweverything. Of course that's impossible. You can't know everything about your job. Your employees can't know everything about their jobs, either.
Outstanding leaders don't pretend to know everything. (In fact, they purposely hire people who know more than they do.) So they naturally ask questions. They automatically ask for help.
And in the process they show vulnerability, respect for the knowledge and skills of others, and a willingness to listen--all of which are qualities of outstanding leaders.
8. Challenge. Most leaders implement their ideas by enforcing processes and procedures that support those ideas.
For employees, though, engagement and satisfaction are largely based on autonomy and independence. I care a lot more when it's mine: my idea, my process, my responsibility. I care the most when I feel I am depended on--and given the authority--to make important decisions and do what's right.
Outstanding leaders create broad standards and guidelines and then challenge their employees by giving them the autonomy and independence to work the way they work best. They allow employees to turn "yours" into "ours," transforming work into an outward expression of each person's unique skills, talents, and experiences.
That's a challenge every employee wants to face--and one that outstanding leaders instinctively provide.

via inc

Stop Wasting Time on the Details and Commit to the Fundamentals

I was in the gym one day, training like usual, when my coach made an important observation. It didn’t take me long to see how this discovery applied to other areas of my life as well.
Here’s what happened.
We looked across the gym and saw someone performing lateral raises with dumbbells while standing on a Bosu ball. (This is an exercise that focuses on smaller muscles in the shoulder and doesn’t do much for the rest of the body.)
My coach watched for a moment and then said, “Imagine how good you have to be for that exercise to be the thing that gets you to the next level.”
His point was that this person was focusing on an exercise that improved a few, tiny muscles in their body while ignoring the more important foundational movements. Even an Olympic athlete who had mastered the basic movements (squats, bench press, etc.) could not honestly look in the mirror and say, “You know what’s holding me back? I’m not doing enough lateral raises.”
In other words, the problem is that too many people waste time on the details before mastering the fundamentals. And I’d say the same in true outside of the gym as well.

The Courage to Master the Fundamentals

Everybody has the same basic body and needs, and we have to have the courage to train the fundamentals, the basics, at least 80% of the time. Sure, add some spice in there now and again, but focus on the basics.
—Dan John
Committing to the basics and mastering the fundamentals can be hard. And I get it. I’ve struggled to fall in love with boredom and focus on the basics many times.
For example, as an entrepreneur it is very easy for me to spend my days working on the details. Should I make a small tweak to my website design? Should I answer these 50 emails? Should I switch my payment processor so that I can save an extra 2 percent on fees?
All of these things have a place, but that place should not be at the top of my to-do list. Instead, my time would be better spent focusing on the fundamentals. For example, writing two really good articles each week.

Avoid the “Edge Cases”

In the words of my friend, Corbett Barr, people waste too much time debating edge cases. Edge cases are the what-ifs, the could-bes, the minor details — the things that might make a 2 percent difference, but mostly distract you from the real work that would make 80 percent of the difference.
  • If you’re considering a new diet, but you’re worried that you might not be able to stick with it when you go out with your friends on Thursday nights, then you’re worrying about an edge case. Thursday night isn’t going to make or break you. It’s the work you put in during the other 20 meals of the week that matters.
  • If you’re starting a business and you’re debating over business cards or shipping methods or a thousand other things that could delay you from finding your first paying customer, then you’re stuck on the edge cases. You can optimize later. Meanwhile, delaying this decision is bringing in exactly zero dollars.
  • If you’re trying to “get all of your ducks in a row” or figure out “the right way to do this” then you’re probably giving yourself an excuse to avoid the hard decisions. Research is only useful until it becomes a form of procrastination. In most cases, you’ll discover better answers by doing than by researching.
The greatest skill in any endeavor is doing the work. And for that reason, most people don’t need more time, more money, or better strategies. They just need to do the real work and master the basics.

Don’t Fear the Fundamentals

Most people avoid the fundamentals because they don’t have the guts to become great at them. When you eliminate everything that is unnecessary, there are no details to hide behind. You’re left with just the basics and whether or not you have mastered them.
It’s easier to tell people that you’re “working on a new strategy” or you’re “doing more research.” It’s hard to say, “I’m focusing on the basics, but I haven’t made much progress yet.”
Do you have the courage to simplify and become the best at the basics? Stop wasting time on the details that make the last 10% of difference.
What good is a lateral raise if you can’t do a proper press? What good is a fancy business logo if you haven’t found your first paying customer? What good is a better guitar if you haven’t built the habit of practicing each day?
Without the fundamentals, the details are useless.
via jamesclear